
Our clients include self-insured companies, government agencies, third party administrators and independent adjusting firms. They range in size from family-owned adjusting firms to Fortune 100 companies. Our Claims Management System is used by over 50 organizations in 25 states and 42 cities. We have grown steadily since our founding and have a client retention rate of 98%. QISS’ expertise provides the managerial experience and technical experience for the level of complexity required by today’s claim environment.
Rapid and thorough response to client requests is always the top priority. Open communication is always the rule. This warm relationship with our clients is evidenced by the fact that the majority of our clients come to us through referrals from existing clients. QISS’ client base has grown rapidly over the past 10 years. As our client base has grown, our Claims Management System has become more full-featured and robust. But from the beginning, all clients of QISS have been able to access the same information, in identical format, from any internet-accessable computer. Whether from remote work locations, travel sites, in the office of a new employee, or a conference room presentation, our web-based system provides the flexibility to provide portable and stable access to information, reports and processing capability.
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